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Standard 5 Year Massage Chair Warranty:
5 Years on Structural Frame
2 Years on Mechanical Parts
1 Year In-Home Labor

Warranty is limited to normal usage and does not cover wear and tear (e.g. leatherette surface, remote controller, fabric surfaces, etc.) or damage due to accident or misuse (e.g. pet damage, natural hazard, power surge, etc.).

Return or exchange of unused merchandise is accepted within 14 days of delivery. Merchandise must be in new condition with all original packaging and accessories. We will refund to the original method of payment less 15% restocking fee within 14 days of receiving returned merchandise. DOA merchandise will be exchanged within 14 days of purchase. Warranty repair policy will apply after 14 days. Missing accessories or parts may incur additional restocking fee.

Please consult your physician prior to use if you have known health conditions. Please refrain from usage if you have or may have cardiovascular disease, osteoporosis, artificial implants (e.g. pins, plates, etc.), or if you are pregnant. Zentech LLC will not be held responsible for bodily damage arising from usage of products.


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